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Yes. EnterWeb IT Firm provides both on-site and remote services. Our team is based in Greater Noida (NCR) and Nawada (Bihar), and we serve clients across India. For on-site deployments outside our base locations, travel and accommodation costs will be included in the project quote.

Yes — we are vendor-agnostic. Our engineers are experienced with FortiGate, MikroTik, Cisco (IOS/ASA/Meraki), Juniper, Palo Alto, Sophos, pfSense, Ubiquiti, HP Aruba, Ruckus, and many others. If you have existing hardware, we work with what you have.

Absolutely. We offer full procurement services for any network device, server, storage hardware, UPS, structured cabling, software licenses (Microsoft, Cisco, FortiGate, VMware, etc.), cloud subscriptions, and ISP services like ILL and SIP trunks. We provide GST-compliant invoicing and handle vendor warranty management on your behalf.

An Internet Lease Line (ILL) is a dedicated, symmetrical, uncontended internet connection — unlike broadband which is shared. It guarantees consistent speeds and is backed by an uptime SLA. Yes, EnterWeb procures ILL connections from leading ISPs, handles CPE configuration, and provides ongoing monitoring and ISP liaison for fault management.

Yes. We provide SIP trunk procurement and provisioning, PBX setup (Asterisk, FreePBX, 3CX), DID number allocation, IVR configuration, and QoS tuning for voice traffic. Whether you need 2 channels or 200, we design and deploy the right VoIP solution for your organization.

All projects are quoted based on scope, complexity, timeline, and any hardware/software procurement required. We provide a detailed written quote before any work begins — no hidden fees. Billing is via GST-compliant invoice with bank transfer or UPI. Managed services are billed monthly with clear SLA terms.

Yes. We design and implement solutions with security and compliance at their core — including firewall hardening, encryption, role-based access control, and comprehensive audit logging. We can also assist your organization in preparing for and achieving ISO 27001, SOC 2, or GDPR compliance.

Yes. Every completed project includes network topology diagrams, configuration documentation, and handover documentation as standard. For managed service clients and larger deployments, we also provide staff training sessions to ensure your team understands how to use and manage the new systems.